Marine cargo insurance closes the gap between physical control and financial protection. We start by mapping your risk profile—commodity, packaging, route, transshipments, and storage—and matching it to the right cover: ICC(A) All-Risk for broad protection, ICC(B)/(C) where a narrower scope is acceptable, with optional war & strikes for sensitive lanes. Where a lender or buyer requires it, we structure terms to meet LC conditions and issue compliant certificates rapidly so cargo can move without delay.
For projects, heavy-lift, and temperature-controlled goods, we review lifting plans, stowage, and reefer settings to align policy clauses with the real operation. Our team advises on valuation assumptions such as CIF+10% or agreed value and sets deductibles that balance premium with expected loss frequency. We can place a single-shipment policy for one-off moves or an open cover program when volumes are recurring, giving predictable pricing and simplified administration across Bulgarian and international trades.
When incidents occur, speed and documentation determine outcomes. We appoint a local surveyor, compile the claim file—commercial invoice, packing list, policy/certificate, notice of loss, photographs, and any non-delivery or short-landing records—and guide you through general average security where required. Integrated with our agency and warehousing teams at Varna, Burgas, and Balchik, evidence capture happens at the quay or warehouse, reducing cycle time and disputes. Where liability exists, we pursue recovery/subrogation while you remain focused on operations.
Governance keeps the program improving. Using KPI packs and SLA reviews, we track bind times, claims cycle time, first-time-right documentation, and avoidable causes such as inadequate packing or mislabeled consignments. Insights feed back into routing, packaging, and handling standards so loss ratios fall over time. Combined with our 3PL/LLP orchestration and SCOR-style process mapping, this makes insurance a strategic control—not an afterthought—embedded in the same schedule that runs your shipments.
